Privacy Policy
At Maria Teles, privacy and security are priorities and we are committed to the transparency of the processing of our users/customers’ personal data. Therefore, this Privacy Policy establishes how we collect, use and transfer information from customers or other people who access or use our website.
By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX; and art. 22, XXX – included by EC 115/2022), the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990 and other applicable rules of the Brazilian legal system.
Therefore, Maria Teles, hereinafter referred to simply as “Maria Teles”, registered with the CNPJ/MF under number 35.684.730/0001-33, in the role of Data Controller, is obliged to comply with the provisions of this Privacy Policy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data in order to enable the provision of services and improve the user experience.
1.1. Personal data provided by the holder
Name
Email
Telephone
Address
1.2. Personal data collected automatically
Confirm the purchase
Shipping of the purchased product
Support in case of any problem
Contact for deadline management
2. How do we collect your data?
In this sense, the collection of your personal data occurs as follows:
At the time of purchase, we collect the data to ship the product
2.1. Consent
We process your personal data based on your consent. Consent is the free, informed and unequivocal expression by which you authorize (simplified company name) to process your data.
Therefore, in accordance with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, demonstrating (simplified company name) ‘s commitment to transparency and good faith towards its users/clients, in accordance with the relevant legal regulations.
By using (simplified company name) ‘s services and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.
You may revoke your consent at any time and at no cost.
It is important to note that revoking consent for data processing may imply the impossibility of adequate performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.
3. What are your rights?
(simplified company name) guarantees its users/clients their rights as data subjects as provided for in article 18 of the General Data Protection Law. Therefore, you can, free of charge and at any time:
Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
Access your data, being able to request it in a legible copy in printed form or by electronic means, secure and suitable.
Correct your data, by requesting its editing, correction or update.
Restrict your data when unnecessary, excessive or processed in non-compliance with the legislation through anonymization, blocking or deletion.
Request the portability of your data, through a report of registration data that (simplified company name) processes about you.
Delete your data processed based on your consent, except in cases provided for by law.
Revoke your consent, disallowing the processing of your data.
Find out about the possibility of not providing your consent and the consequences of refusal.
4. How can you exercise your rights as a data subject?
To exercise your rights as a data subject, you must contact Maria Teles through the following available means:
WhatsApp: +55 11 9 9226-5010
Email: contato@mariateles.com
In order to ensure your correct identification as the data subject of the request, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.
5. How and for how long will your data be stored?
Your personal data collected by (simplified company name) will be used and stored for the time necessary to provide the service or to achieve the purposes listed in this Privacy Policy, considering the rights of data subjects and controllers.
In general, your data will be kept for as long as the contractual relationship between you and (simplified company name) continues. Once the personal data storage period has ended, it will be deleted from our databases or anonymized, except in the cases legally provided for in article 16 of the general data protection law, namely:
I – compliance with a legal or regulatory obligation by the controller;
II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or
IV – exclusive use by the controller, with third party access prohibited, and provided that the data is anonymized.
That is, personal information about you that is essential for compliance with legal, judicial and administrative determinations and/or for exercising the right of defense in judicial and administrative proceedings will be maintained, despite the exclusion of other data.
The storage of data collected by (simplified business name) reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and access control to the stored information.
6. What do we do to keep your data safe?
To keep your personal information safe, we use physical, electronic and managerial tools aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing, and the risks that any violations would generate for the rights and freedoms of the data subject of the data collected and processed.
Among the measures we adopt, we highlight the following:
Only authorized persons have access to your personal data
Access to your personal data is only granted after a confidentiality commitment
Your personal data is stored in a safe and suitable environment.
(simplified company name) is committed to adopting the best practices to avoid security incidents. However, it is important to emphasize that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems may occur that are the sole fault of third parties, such as cyberattacks by hackers, or also as a result of the negligence or recklessness of the user/client.
In the event of security incidents that may generate significant risk or damage to you or any of our users/clients, we will notify those affected and the National Data Protection Authority about the incident, in accordance with the provisions of the General Data Protection Law.
7. With whom can your data be shared?
In order to preserve your privacy, Maria Teles will not share your personal data with any unauthorized third party.
There are also other situations in which your data may be shared, which are:
I – Legal determination, request, requisition or court order, with competent judicial, administrative or governmental authorities.
II – In the event of corporate movements, such as mergers, acquisitions and incorporations, automatically
III – Protection of the rights of (simplified company name) in any type of conflict, including those of a judicial nature.
8. Cookies or browsing data
Maria Teles uses Cookies, which are text files sent by the platform to your computer and stored there, containing information related to browsing the website. In short, Cookies are used to improve the user experience.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a browsing data collection system using Cookies on your device.
You can, at any time and free of charge, change permissions, block or refuse Cookies. However, revoking consent for certain Cookies may prevent some features of the platform from working properly.
To manage your browser’s cookies, simply do so directly in the browser settings, in the Cookie management area. You can access tutorials on the subject directly from the links below:
If you use Internet Explorer.
If you use Firefox.
If you use Safari.
If you use Google Chrome.
If you use Microsoft Edge.
If you use Opera.
You can find more information about the Cookies we use and how they work in our Cookie Policy, available at this link (link to the Cookie Policy).
9. Changes to this Privacy Policy
The current version of the Privacy Policy was formulated and last updated on: October 14, 2022.
We reserve the right to modify this Privacy Policy at any time, mainly to adapt to any changes made to our website or in the legislative sphere. We recommend that you review it frequently.
Any changes will come into effect upon their publication on our website and we will always notify you of any changes that have occurred.
By using our services and providing your personal data after such changes, you consent to them.
10. Responsibility
Maria Teles assumes responsibility for the agents involved in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.
We undertake to keep this Privacy Policy up to date, observing its provisions and ensuring its compliance.
In addition, we also undertake to seek technical and organizational conditions that are safely capable of protecting the entire data processing process.
If the National Data Protection Authority requires the adoption of measures in relation to the data processing carried out by Maria Teles, we undertake to follow them.
10.1 Disclaimer
As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, there is no virtual page that is entirely risk-free. In this sense, Maria Teles is not responsible for:
I – Any consequences arising from the negligence, imprudence or lack of skill of users in relation to their personal data. We guarantee and are only responsible for the security of the data processing processes and compliance with the purposes described in this instrument.
We emphasize that the responsibility for the confidentiality of access data lies with the user.
II – Malicious actions by third parties, such as hacker attacks, unless proven to be negligent or deliberate conduct by Maria Teles.
We emphasize that in the event of security incidents that may generate significant risk or damage to you or any of our users/clients, we will notify those affected and the National Data Protection Authority about the incident and will comply with the necessary measures.
III – Inaccuracy of the information entered by the user/client in the records required for the use of Maria Teles services; Any consequences arising from false information or information entered in bad faith are the sole responsibility of the user/customer.
